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Jeroen_Voortman's avatar
Jeroen_Voortman
Copper Contributor
Oct 09, 2023

Error: The server was unable to save the form at this time. Please try again

Hello,

Recently a SharePoint list is giving the error "The server was unable to save the form at this time. Please try again." when trying to add a new item to the list.

The list was working fine for approx. a year and has not been changed.

The error seems to be triggered by a Person/Group column 'Actiehouder'. If the column is left blank, the item is saved. If a person is selected the error occurs. There is no validation on this column. 

At the same time that this error occurred, the ID of new items has changed from '250' to '100000250'.

All help solving my problem will by appreciated! Thank you.

 

Settings column 'Actiehouder'Auto increment ID column

7 Replies

  • Frank_M_Germany's avatar
    Frank_M_Germany
    Copper Contributor

    Jeroen_Voortman, I noticed by chance that since today all items which I added without adding a person have now disappeared 😣

    But at least it seems that the problem disappeared as well. I can now again add items with a name in a "Person or Group" field.

  • Frank_M_Germany's avatar
    Frank_M_Germany
    Copper Contributor

    Jeroen_Voortman, I've exactly the same issue. In addition I can't copy the link to a list item. I get the error message "Cannot read properties of undefined (reading 'audience')".

  • whomean's avatar
    whomean
    Copper Contributor
    Same problem here. The issue has been occurring for several days among random users.
  • J_Boddey's avatar
    J_Boddey
    Copper Contributor

    Jeroen_Voortman Same issue here. Some users its fine, Some users clearing the cache works, some users can't save at all.
    Using different browsers sometimes works, sometimes using a different computer works for a user. Nothing about this seems logical.

  • ppmeeddrree's avatar
    ppmeeddrree
    Copper Contributor

    Hi,
    I have a similar problem.
    I have a simple pass list that has been running for a year now. 6 columns no validations.

    For a month now, users have been reporting to me a problem with randomly saving the list.

    Sometimes clearing the cache in the browser helps, but the next day the problem returns.
    Anyone have an idea? 😞

  • Jeroen_Voortman's avatar
    Jeroen_Voortman
    Copper Contributor
    Another thing that I just notices is that calculated fields are not calculated for the new list items.
  • Jeroen_Voortman's avatar
    Jeroen_Voortman
    Copper Contributor
    I have just tried to add a new Person/Group column called 'TEST Actiehouder' and although I could create it and select it to be viewed, it does not appear in the view, nor in the edit window.

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