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It is the exact same problem here!,
I have a student account with 5 Tb One Drive premium storage. but when I login to my normal account which is not premium, this error doesn't occur but with my premium account it shows this error.
And also during this period my One Drive icon at the taskbar was stuck at "Processing changes", and I could not sync my files because it says that sync was delayed due to high service usage. Once I retried it opened but I couldn't open any folders it said "The specified list is invalid" here is a screenshot
Hopefully it gets fixed
Thank you,
Waqaar ahsab
Okay, so I think this is what the problem is. My account has been throttled or blocked. Throttled means you can't use One Drive for a specific period of time and blocked means you can no longer use one drive and if its blocked then you get a message in the admin center. One Drive is very strong and can handle many uploads at the same time but in rare cases the account gets automatically throttled due to extremely high service usage like 10 computers/servers uploading 1 TB of data at the same time. It might be only my account or everyone who uses my service provider. I can't really find out whether its blocked or not because I don't have access to admin page because I use a student account. here is the microsoft link: https://docs.microsoft.com/en-us/sharepoint/dev/general-development/how-to-avoid-getting-throttled-or-blocked-in-sharepoint-online
Hi Waqaarahsab, Thank you for giving your insights, it helped me a lot to understand what is the issue, I am also using a student account and have faced the same issue and was looking for right direction.
Request you to, let me know if you were able to recover your data onedrive. It will help folks like use to retrive the data.
Regards
SM
Msantosh1220 I wasn't able to recover, perhaps it got deleted. In fact even the account got deleted so I had to make this account.
Waqaarahsab Finally I got an email from microsoft telling that my account has been BLOCKED 😞
Here is the mail screenshot.
Waqaarahsab how were you able to contact microsoft?
I tried to login my office account and it asked for verification by email. so I got an email and this was a part of that verification mail.
Do you know any solution ?
- Same here Sir Do you know any solution to save our files.
- You still have access to your files if they are available on your device. only the files that are saved online only cant be accessed.
