Forum Discussion
Enhanced rich text column and workflow email = plain text
Which workflow action do you use for sending an e-mail?
How does the content look in the Multiline text field? Like HTML or like content with styling/formatting? Screenshot?
How are you inserting the content into the e-mail body? Show the dialog!
I just tried with the Send an Email action and had no issue.
Thanks for the reply, I was just putting together the screenshots and I noticed that the emails are now (as in the last 12 hours) were coming through as formatted HTML. Thinking that I was going completely mad I had a look back at previous emails sent by the workflow and they were formatted plain text - phew! not mad! So I am not sure what is going on here, maybe the Halloween ghosts are having a laugh with me or maybe re-publishing the workflow yesterday did something.....!
Just for info, the workflow email is/was configured exactly like your screenshot, like this:
Gotta love IT sometimes!
- John Aage AndersenNov 01, 2017Iron ContributorGood to hear that it seems to be working now. Maybe it was just a hickup with one or a few messages. Kind regards, John