Forum Discussion
baynesey
Aug 30, 2019Copper Contributor
Email to SharePoint O365
Hi, First post here, I'm responsible in my team for standardising the way we distribute internal comms/updates/fixes etc In my old role we used to have a process (that I wasn't involved the d...
Rachel_Davis
Sep 04, 2019Iron Contributor
Teams is the answer here. I've set up Teams where the "report an issue" link is actually an email to a Teams channel. From there, the team can discuss the issue or even respond to the email. Attachments are automatically saved to the Files tab. This is the perfect use case for Teams.
Without Teams, I would go with a shared OneNote to log all the changes and then email new pages to an old fashioned email distribution list and all the problems that comes with. Not glamorous, but it would work and OneNote is super searchable and easier to get around for something like that than a library where everything is an individual document. We did this for our SharePoint group and it worked well.