Forum Discussion
ChrisFicek
Jan 27, 2020Iron Contributor
Documents Stuck in Drop Off Library
We are experiencing issues with documents sitting in the drop off library for over a week. It previously had been working fine. If we manually re-submit the items, these documents will then get rou...
ChrisFicek
Jan 29, 2020Iron Contributor
Norman YoungThe required metadata has been entered but for some reasons the rules are not firing automatically. If manually resubmitted, without any changes, it will get routed.
Norman Young
Jan 29, 2020MVP
Hi ChrisFicek,
That's odd. Missing metadata is the only experience I've had with that type of behavior. Did anything change in the document library (approvals)?
I hope this helps.
Norm
- ChrisFicekFeb 05, 2020Iron Contributor
Norman Young Nope, it appears that something was changed on the Microsoft's side as things started working again over the weekend.
- Norman YoungFeb 05, 2020MVP