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ndesai24's avatar
ndesai24
Copper Contributor
Jul 18, 2019

Document Library URL Links not working

Just started having this issue on one of our site collections where the URL links in a document library are not opening.  I tried adding new links to this document library and they won't open, but If I add a new document library and add links, they open just fine. This was working fine a couple of days ago.  Any body have any insights?

 

SharePoint Online

21 Replies

  • SusanMcClements's avatar
    SusanMcClements
    Iron Contributor
    Aug 20, 2020
    This just started happening with one of our sites in our tenant. Your picture is exactly like our links appear. do you find a solution?
  • Paul33's avatar
    Paul33
    Copper Contributor
    Apr 20, 2020

    This exact problem is happening to us now, just started today. I can't click any links. There are no special characters in the folder names. I tried creating a new view and no go.

      • Paul33's avatar
        Paul33
        Copper Contributor
        Apr 21, 2020

        Ok so here was our solution - we had "URL with edit button" as the field that was being displayed. For whatever reason this week all of our lists stopped working. I unchecked that field and chose "URL" and now it is working.

         

        Was there an update to sharepoint? I'm not sure why all the sudden all of our working lists would break. 

  • AlexisLeyva's avatar
    AlexisLeyva
    Copper Contributor
    Mar 05, 2020

    ndesai24 
    I had the same issue and found that the parent directory name starts with a hashtag character (#BusinesCase). After renaming the mentioned directory to regular chars the links worked again.


    Hope this helps,

    A

    • ndesai24's avatar
      ndesai24
      Copper Contributor
      Sep 11, 2019

      Vincent NOISET 

      I have a solution, unfortunately it is not the best.  The only solution we have found so far is to create a new document library and copy the document links and files over there and it seems to work.  Any of the old document libraries in this specific site collection do not work, but new ones do. 

       

      • Vincent NOISET's avatar
        Vincent NOISET
        Copper Contributor
        Sep 11, 2019

        Hello ndesai24 

        thank you for the feedback.  In the meantime I discovered that if I open the same doc lib in IE11 the link is working, but not in Chrome.

        So it could be browser related issue (in my case).

        Kr.

        Vincent

  • Susan4141's avatar
    Susan4141
    Copper Contributor
    Jul 26, 2019

    ndesai24 

    I am experiencing the same issue in the GCC in modern libraries. If I open the library in File Explorer the links work. My guess is if I converted back to classic they would work and that it's an issue with modern libraries. I will be contacting MS momentarily.

  • ChrisWebbTech's avatar
    ChrisWebbTech
    MVP
    Jul 19, 2019
    Only thing I can think of is your link content type changed somehow or something with the view no longer being default? Maybe try making a fresh view and trying from that. Also assuming this library isn’t a webpart of the library which the document library webpart does not work with links only the default full view of the library.

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