Forum Discussion
Document Library Sync Causing File Editing Issues
Hello Eric - I couldn't agree more! I literally spent several hours over the last two weeks troubleshooting a SharePoint check-in/out issue on a workstation. Posted about it earlier today but since deleted because I just figured out the "cause" - now just need to know the "why"!
Sounds similar to you....most libraries configured for check-out...so the user goes through the usual steps to work with the docs. Then one day the check-out stops functioning properly - can check-out but document only in read-only mode. Does changes...closes file to only be prompted to save a copy of the file.
Discovered that this issue is only occuring on libraries that she has synced locally - we're also on latest OneDrive client.
I was able to repeat on a few different workstations - finally - mystery solved! Well sort of! So stopped all local syncing and check-out functioning properly again - well so far!
I'll open ticket with MS via O365 Admin and see if any guidance.....and I'll keep searching! Most frustrating....if I find a fix I'll post back here!
Cheers!