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Eric Adler's avatar
Eric Adler
Iron Contributor
Apr 12, 2017

Document Library Sync Causing File Editing Issues

It was my understanding that the updated OneDrive engine now works well with SharePoint document libraries as well.   Looks nice in File Explorer.   However, I am having issues using the document...
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Tammy's avatar
Tammy
Iron Contributor
May 02, 2017

Hello Eric - I couldn't agree more!  I literally spent several hours over the last two weeks troubleshooting a SharePoint check-in/out issue on a workstation.  Posted about it earlier today but since deleted because I just figured out the "cause" - now just need to know the "why"!

 

Sounds similar to you....most libraries configured for check-out...so the user goes through the usual steps to work with the docs.  Then one day the check-out stops functioning properly - can check-out but document only in read-only mode.  Does changes...closes file to only be prompted to save a copy of the file.

 

Discovered that this issue is only occuring on libraries that she has synced locally - we're also on latest OneDrive client.

 

I was able to repeat on a few different workstations - finally - mystery solved!  Well sort of!  So stopped all local syncing and check-out functioning properly again - well so far!

 

I'll open ticket with MS via O365 Admin and see if any guidance.....and I'll keep searching!  Most frustrating....if I find a fix I'll post back here!

 

Cheers!

 

 

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