Forum Discussion
Mirek_N
Jun 26, 2018Iron Contributor
Document in "Read-only" mode all the time
Hi, I tried to find a solution here but I was not successful. I have SharePoint library and when we want edit word document in desktop application, document is opened as a "Read-only". Do you have an...
Roger Schmidt
Mar 28, 2019Brass Contributor
Colm Counihan Did you try this fix?
I could fix this problem by removing all credentials starting with "MicrosoftOffice2016" in Control Panel\User Accounts\Credential Manager.
Colm Counihan
Mar 28, 2019Iron Contributor
Roger Schmidt Thanks!
I have 21 credentials for MicrosoftOffice16 and another 2 for MicrosoftOffice15 (the latter 2 are associated with specific logins I have on a customer tenant)
I removed the 2 Office15 credentials first (I didn't fancy removing all 21 Office16 credentials)... and it worked.
Perhaps the combination of the Office15 and Office16 credentials were the cause of the issue? (I'm only basing this on your suggestion solving the problem.. I wouldn't have even thought to look in "credential manager" tbh)
Thanks again
- apkoh18Oct 02, 2019Copper Contributor
I am also experiencing the same issue and remove the Office credentials.
User is required to sign into the office app again but the issue remains.
File is still read-only in Office app.
- rjohnston-221Oct 02, 2019Copper Contributor
apkoh18 I was able to solve this issue by disabling the "File Check Out" feature on the sharepoint site/library
- Vince JenningsJul 23, 2019Brass Contributor
We have been having a similar problem with SharePoint Online and Office 365.
We have a document library that is configured to require check-out to edit documents.
Workflows send out an email with a link and the user clicks on the link to open a spreadsheet, the spreadsheet is opened in the desktop application with a yellow bar "READ-ONLY We open this workbook read-only from the server. [Edit Workbook]".
If the user clicks on [Edit Workbook] the file can be edited but can't be saved back to SharePoint because it is not in the check-out state.
If we go to the library in Edge and click on the spreadsheet it opens in the desktop app and presents a yellow bar "CHECK OUT REQUIRED To modify this server workbook, you must check it out [CHECK OUT]".
If the user clicks [CHECK OUT] they can edit the spreadsheet and save it back to SharePoint.
If I get a link for the spreadsheet by right clicking and choosing get link and then send this link to someone, when they click on the link the spreadsheet opens in the online version of Excel.
The library setting is "Use the server default (Open in the client application)" so this behaviour is not the desired behaviour.
This inconsistency is very confusing for people using SharePoint.