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Brent Ellis's avatar
Brent Ellis
Silver Contributor
Jan 24, 2017

Doc ID's suddenly stop working in particular SharePoint Online site collection

Anyone ever seen DocIDs in SharePoint Online (/_layouts/15/DocIdRedir.aspx?ID=DOCIDHERE-2101393222-10) just stop working?  They are not resolving to their actual source documents and instead going to the OSSSearchResults.aspx search page instead

 

I've forced a re-index of the site collections, so hopefully that will fix it at some point

 

We use them pretty heavily, so definitely don't want to regenerate them.

 

It seems to be limited to a particular site collection

7 Replies

  • paulpascha's avatar
    paulpascha
    Bronze Contributor

    Not a direct solution, but similar behavior is discussed in this thread:

     

    https://social.technet.microsoft.com/Forums/sharepoint/en-US/15b28286-70b7-4640-9fd9-28f1c298ec54/docidrediraspx-redirect-to-search?forum=sharepointadminprevious

     

    • Brent Ellis's avatar
      Brent Ellis
      Silver Contributor
      That matches it exactly. On the search results page, it does show 2 copies of the same file (in this case a document set).
      • Brent Ellis's avatar
        Brent Ellis
        Silver Contributor
        A little more testing and exploration, this is affecting Document Sets ONLY, and it is tenant wide for us.
  • Best here is to open a support ticket so they can review if something is wrong with the DocID timer jobs

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