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Darrell Bolger's avatar
Darrell Bolger
Copper Contributor
Nov 03, 2017

Disposition review not available?

I am using an E5 tenant but can't see the Disposition menu item under Data Governance. I do have items, SharePoint documents, that have been tagged and set to be reviewed and have not received an e-mail nor can I see any information about the items status. This is not a timer job issue either as the tags should have triggered a few weeks ago.

 

If I try to navigate to https://protection.office.com/#/disposition I get a series of exceptions:

Request: /api/Disposition/Get Status code: -1 Diagnostic information: **{Version:16.00.2010.000,Environment:WEUPROD,DeploymentId:7bf1c951f4354dd78116b92e983c3a03,InstanceId:WebRole_IN_2,SID:d5c25f71-66f6-47b1-8daa-d697fccc9fbd,CID:41b8a908-804b-4c89-bf5a-2a93d49b2928} Time: 2017-11-03T11:27:54.810Z

 

Do I raise a support call for this or are Dispositions generally not available/broken?

3 Replies

  • I am having the same issue. I setup retention labels, published the labels, applied the labels, and did not receive any email updates the documents were past the disposition review. I verified everything was applied correctly on the labels and documents.

     

    Also, I am not able to see the Disposition page under Data Governance (See Attached)

     

    Has anyone found the answer to this issue?

  • Anonymous's avatar
    Anonymous

    Same issue. Got an email saying a file was ready for review but then got a series of similar error messages when I followed the link. Did you manage to find a solution?

  • Same here. Go with support ticket, I will try to ping some folks to get an answer...

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