Forum Discussion

Copper Contributor

Nov 24, 2020

Disable SharePoint alert notifications when comment a file

Is it possible for me as an admin to disable SharePoint alert notifications for all users in our Office 365? I am working at a school and for every comment a teacher does in a file the students gets ...

SharePoint Online

ganeshsanap

MVP

Per_W_66

How these notifications has been enabled? Are these SharePoint out of the box alerts or is there any workflow/Power Automate flow used to send email notifications to users?

If you are talking about SharePoint out of the box alerts then you can delete alerts from either site settings --> User alerts OR using PowerShell. Check below references:

Manage, view, or delete SharePoint alerts - Check "View or cancel an alert for another person on SharePoint" section
SharePoint Online: Delete Alerts using PowerShell

Please click Mark as Best Response if my post helped you to solve your issue. This will help others to find the correct solution easily. It also closes the item. If the post was useful in other ways, please consider giving it Like.

jameshickey1140

Brass Contributor

May 17, 2022

This is happening to our users as well. Nobody has enabled alerts, yet they are randomly being sent to people. The one common theme is, it seems that they are being sent to whoever created the document, whether they created the alert or not.
Notifications are enabled for both SharePoint and OneDrive in the org settings. My understanding is this should "allow" users to turn on notifications. Not apply them automatically.
Did anyone make any progress on this?

jameshickey1140
Brass Contributor
May 17, 2022
Okay, I feel kinda dumb now. 🙂 we found the setting right after I sent that first comment. We have been struggling for a year with this....
In the email alerts we receive, in the bottom right of the email, there is a link that takes everyone to there personal alert settings. There is a setting for "Email notification when others comment on my documents." Toggle it off.
- hannaliz2905
  Copper Contributor
  Jul 24, 2023
  jameshickey1140 - Hi - we have started getting this, anytime a folder is moved, a load of people get notified, as far as I'm aware alerts weren't switched on and when I checked the site I couldn't see it set on. In the email received I can't see a setting to switch it off. Did you find out anything more about it?
  
  Thanks
  Liz
  - jameshickey1140
    Brass Contributor
    Jul 24, 2023
    hannaliz2905
    
    Hi, Yes, it was in the users personal OneDrive settings. The settings are all defaulted to alert on for me. Go to OneDrive on the web, then click the Gear Icon (top right) then click OneDrive Settings:
    On the left under Notifications, you'll see all the different options for notifications. There are 7 in my options:
    Hope this helps.
    James
- ritusharmaVisycom
  Copper Contributor
  Aug 05, 2024
  jameshickey1140 thank you so much i was struggling with this issue from last 2 months