Forum Discussion
Caite Stevens
Jun 29, 2018Brass Contributor
Delve Favorites keep disappearing
Hi -
My Delve Favorite documents keep disappearing from SharePoint online. I literally added 8 docs yesterday, and all are gone. A few seem to stick, but the rest continuously disappear. I've added several documents multiple times, and the next day, they're gone. Sometimes they're gone as soon as I hit refresh!
The source files aren't moving around on SharePoint, they are staying put, and I am a global admin, so I have access to everything.
I wouldn't care so much if I hadn't started included the wonder of Delve Favorites in SharePoint training for staff - because of course this problem didn't start happening until I began crowing to everyone about how they should use Favorites.
I don't really use Boards (I don't like that I can't delete them or change their names), but my fake Boards all seem to be intact.
Anyone else run into this?
Thanks!
- John WynneSilver ContributorTo be honest Caite, I have stopped relying on Delve since the discussion thread I started here [The Future of Delve]. The problem you describe sounds like an issue with the Microsoft Graph. To assist you from Microsoft I’ll copy in Naomi Moneypenny who ‘owns’ Delve and the search experience in SharePoint and Jeremy Thake who works on the Microsoft Graph. If the problem persists you may wish to raise a support case through the Admin Center. Hope this helps a bit!
- Caite StevensBrass Contributor
Thank you!! I would love to use this feature, but it is unusable in its current state.
- Deleted
It seems like lot of users faced similar issues in the past. I never had this issue though.
https://techcommunity.microsoft.com/t5/Delve/Delve-Boards-disappering/td-p/21899