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Shs1201's avatar
Shs1201
Copper Contributor
Jun 29, 2021

Deleting files

We just started using sharepoint recently.  There are files I need to delete, but when I delete them they come right back.  Our administrator checked and made sure I was set up so I could delete.  It did not fix the problem.  See example - I am trying to delete the highlighted files.  It lets me delete but they come right back.

6 Replies

  • JoostvdLinden's avatar
    JoostvdLinden
    Brass Contributor
    What if you would try and delete them straight from within SharePoint Online (web browser)? It might provide you with more details than the OneDrive sync client.
    • Shs1201's avatar
      Shs1201
      Copper Contributor

      JoostvdLinden   Just tried that but can't find an option to delete.  And won't let me drag to the recycle bin.  Maybe they still do not have my permissions done correctly.  Kelly

      • JoostvdLinden's avatar
        JoostvdLinden
        Brass Contributor

        Hi Shs1201, Kelly,

         

        That definitely looks like lack of permissions.

        Unfortunately you cannot drag items from within a document library to the Recycle bin from within the SharePoint web site.

         

        Do you see the "New" button which allows you to create a new folder or file? This helps us to determine if you have Edit permissions.

         

        This behavior can also occur when, for example, a retention label has been applied to the documents.

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