Forum Discussion

Shs1201's avatar
Shs1201
Copper Contributor
Jun 29, 2021

Deleting files

We just started using sharepoint recently.  There are files I need to delete, but when I delete them they come right back.  Our administrator checked and made sure I was set up so I could delete.  It...
Deleting Files
JoostvdLinden's avatar
JoostvdLinden
Brass Contributor
Jun 29, 2021
What if you would try and delete them straight from within SharePoint Online (web browser)? It might provide you with more details than the OneDrive sync client.
  • Shs1201's avatar
    Shs1201
    Copper Contributor
    Jun 29, 2021

    JoostvdLinden   Just tried that but can't find an option to delete.  And won't let me drag to the recycle bin.  Maybe they still do not have my permissions done correctly.  Kelly

    • JoostvdLinden's avatar
      JoostvdLinden
      Brass Contributor
      Jun 29, 2021

      Hi Shs1201, Kelly,

       

      That definitely looks like lack of permissions.

      Unfortunately you cannot drag items from within a document library to the Recycle bin from within the SharePoint web site.

       

      Do you see the "New" button which allows you to create a new folder or file? This helps us to determine if you have Edit permissions.

       

      This behavior can also occur when, for example, a retention label has been applied to the documents.

      • Shs1201's avatar
        Shs1201
        Copper Contributor
        Jun 29, 2021

        JoostvdLinden   Looks like it.  Guess I will check again with our Admin to make sure she has me set up correctly.  How do I check to see if a retention label has been applied?  Kelly

Resources