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sherriec's avatar
sherriec
Copper Contributor
Apr 20, 2020

creating a workflow

Can anyone help me with sharepoint and a workflow? I'm trying to set up a IT ticketing system in sharepoint and have a workflow send an email to the requestor once a ticket is completed?

1 Reply

  • sherriec 

    Hello,

    Create a SharePoint list and use "Send a customized email when a new SharePoint list item is added" as you can see in the picture below 🙂 

    This will resolve the issue.

    Regards,
    Alireza