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HW101's avatar
HW101
Copper Contributor
Feb 14, 2020
Solved

create a sharepoint list item when an email is received into a shared mailbox

Hello

 

I have a shared mailbox set up for company feedback. I want to create a sharepoint list item in the feedback sharepoint site when a new email is received. I have successfully created a flow to create a new item in the sharepoint list when an email is received to my individual outlook address, but I cannot work out how to get the flow to look at the shared feedback mailbox and create a list item when an email is received in there.

 

Help with this would be very much appreciated!

 

Thanks

  • RobElliott's avatar
    RobElliott
    Feb 14, 2020

    Sorry jcgonzalezmartin but the shared mailbox trigger works well. HW101, make sure your trigger is an Office 365 Outlook When a new email arrives in a shared mailbox (V2) and not the normal When a new email arrives(V3).

     

    Rob
    Los Gallardos
    Microsoft Power Automate Community Super User

4 Replies

  • Well the problem you might be facing here is that a Shared Mailbox is not a regular Mailbox and the Flow actions available are not ready to work with Shared Mailboxes
    • RobElliott's avatar
      RobElliott
      Silver Contributor

      Sorry jcgonzalezmartin but the shared mailbox trigger works well. HW101, make sure your trigger is an Office 365 Outlook When a new email arrives in a shared mailbox (V2) and not the normal When a new email arrives(V3).

       

      Rob
      Los Gallardos
      Microsoft Power Automate Community Super User

      • HW101's avatar
        HW101
        Copper Contributor

        RobElliott Thank you! I didn't know that option was there. This solved my problem and it works now.

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