Forum Discussion
Dhiran Gajjar
Jul 13, 2017Iron Contributor
Communication Site Issues
Hi, We now have the ability to create Communications site on our tenant but the first impression is confusing. When I create a site based on topic or showcase template, the site displays correctl...
John_Sanders
Microsoft
Jul 14, 2017Dhiran Gajjar - we found a different issue with highlighted content (HC) in some flighting scenarios and fixed it yesterday. Can you let us know if this also fixed the constantly loading situation you were encountering?
If not, we'd love to get some additional detail, including a trace of the query and results, to see what's happening in your specific case.
How to get the trace (assuming Windows):
- In Chrome browser, open the page with the oddity.
- Hit F12 to open developer tools
- Switch to the Network tab along the top
- You're looking for this call in the left hand window "
RenderListDataAsStream?View=" [the trace we needs depends on the configuration in HC, but this is the default trace you want for Comm Sites Homepage]
- Once you select the call you want the info for, we need two pieces of information: the Request Payload & the Response)
- Let's grab them.
- With the call above selected, In the right window you'll see tabs across the top: Headers | Preview | Response | Cookies | Timing
- Start in Headers
- Scroll down and find Request Payload
- We want you to copy and paste that data.
- To do that you likely need to click "view source" See the GIF below
- Then double click the content to highlight it all, and copy it (Ctrl + C)
- Paste that into Notepad (or your email client)
- Now click the Response tab in that same right hand window
- Ctrl + A to select all, Ctrl + C to copy
- Paste that below in the notepad
- Now copy all of that info and send it to me via email please to John.Sanders@microsoft.com
Thank you,
John