Forum Discussion
Victoria Symons
Oct 19, 2023Copper Contributor
Cannot change the site logo thumbnail
I have several new sites where I cannot change the site logo thumbnail from the default image. I can change the 'site logo' but not the 'site logo thumbnail'. I have tried in different browsers, in...
- Mar 21, 2024
Lucas_v
Hi Lucas.
Thanks for your info. This is so annoying and somewhat intermittent. It's happening again on new sites today.
I have managed to get the logo thumbnail to stick today by going to Site assets, deleting the existing "__siteIcon__.jpg " and then quickly uploading a new logo with the same file name and extension in Change the look > Header > Change site logo thumbnail.
Bit of a phaff but it's sticking so far! Pngs are working for the site logo.
Best wishes, Vicki
Lucas_v
Jan 18, 2024Copper Contributor
Hi, I have been fiddling around with this issue for some time now and I don't seem to have a fix that permanently works.
What I do have is some fixes you can try, but might not always work, or only work partly. They are combined into this instruction
- Get the picture you want to use for a thumbnail, and name it "__siteIcon__" (double underscores in front and at the end). Just that name and nothing behind or in front of it.
- Make the picture a JPG format, this seems to be working the best for me. Also try to make it small in size, I have mine at 256x256.
- On your SharePoint Homepage go to Settings > Site Contents > Site Assets. There you can delete all the old images you used for the thumbnail (I believe all files with __siteIcon__ in front of it).
- Drag and drop/upload the local JPG file you just created to this library. Quickly after select the file, and check it out (for me the three dots in upper right corner)
- After this refresh the browsers cashe (Crtl + F5). It might take some time for the thumbnail to update across all sites.
I hope this helps you!
Lucas
Victoria Symons
Mar 21, 2024Copper Contributor
Lucas_v
Hi Lucas.
Thanks for your info. This is so annoying and somewhat intermittent. It's happening again on new sites today.
I have managed to get the logo thumbnail to stick today by going to Site assets, deleting the existing "__siteIcon__.jpg " and then quickly uploading a new logo with the same file name and extension in Change the look > Header > Change site logo thumbnail.
Bit of a phaff but it's sticking so far! Pngs are working for the site logo.
Best wishes, Vicki