Forum Discussion
Victoria Symons
Oct 19, 2023Brass Contributor
Cannot change the site logo thumbnail
I have several new sites where I cannot change the site logo thumbnail from the default image. I can change the 'site logo' but not the 'site logo thumbnail'. I have tried in different browsers, in...
- Mar 21, 2024
Lucas_v
Hi Lucas.
Thanks for your info. This is so annoying and somewhat intermittent. It's happening again on new sites today.
I have managed to get the logo thumbnail to stick today by going to Site assets, deleting the existing "__siteIcon__.jpg " and then quickly uploading a new logo with the same file name and extension in Change the look > Header > Change site logo thumbnail.
Bit of a phaff but it's sticking so far! Pngs are working for the site logo.
Best wishes, Vicki
Tim_Gosling_ADL
Jan 15, 2024Copper Contributor
I have also been experiencing the same issue with Site logo thumbnails. I have been able to successfully change the site icon from the Settings>Change the look>Header>Display menu, but changes to the site logo thumbnail do not stay after saving.
Victoria Symons
Jan 17, 2024Brass Contributor
I found using jpgs rather than my usual pngs worked
- stoilov2370Aug 08, 2024Copper Contributorthis worked for me also. thanks
- wendypearsonMay 28, 2024Copper Contributor
Victoria Symons This totally worked for me! Thank you!