Cannot access SharePoint

Question

Hi! I cannot access SharePoint. Every time I do, an error appears (see on the screenshot).Could you help me resolve the issue? Thanks!

eliekarkafy · Answer

so the Guest account for this Gmail doesn't exists on Azure AD or the email attribute of Guest user is not set as it should be , you need to check the Azure AD for this Guest user. if you couldn't find it in Azure AD that means the Guest has been deleted and you need to invite again

lucyk1331 · Answer

I have contacted support and have tried different browsers as well as incognito mode. Nothing worked.

eliekarkafy · Answer

is this Gmail user a guest on this SharePoint tenant?

lucyk1331 · Answer

A guest. I need to access files on Sharepoint for work

eliekarkafy · Answer

Please click Mark as Best Response &amp; Like if my post helped you to solve your issue. This will help others to find the correct solution easily.

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Cannot access SharePoint

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