Forum Discussion
Background image on page template not showing in new webpart
Susan_Hanley I have found that the issue is with the .svg files. If files are .jpg or .png there is no issue at all, just with .svg
I have already openned a support ticket with Microsoft, but at least, I'm moving the missing files to .jpg format althought the quality of them is being reduced.
Toni_Atienza That makes much more sense. There are definitely places where Microsoft has documented where you can’t use .svg images. I am not sure about image thumbnails, but that could very easily be the problem. I would ask the content authors to replace the images with .jpg or .png format images and see if the problems goes away.
Toni_Atienza Thanks for update. It makes sense that the issue is isolated to .svg files. Most of the issues around svg files are related to their size. https://docs.microsoft.com/en-us/sharepoint/troubleshoot/lists-and-libraries/picture-library-thumbnail-preview
- Thank you very much. It's creepy that Microsoft is having this issues with .svg, but we will use .jpg and .png despite of the poor quality.
