Forum Discussion
Background image on page template not showing in new webpart
I have exactly same issue.
We are using "News" since the beginning, and suddently, the new ones are not showing the images.
Is affecting the main homepage site for all the users. If I go to the new, the image is showed correctly, but if I go to all content or if I try to open the image directly in a new tab it's not shown.
Toni_Atienza If you are sure this isn’t a permissions issue (doesn’t look like it) or an issue with the browser cache, this looks like something you need to report to Microsoft with a support ticket.
Susan_Hanley I have found that the issue is with the .svg files. If files are .jpg or .png there is no issue at all, just with .svg
I have already openned a support ticket with Microsoft, but at least, I'm moving the missing files to .jpg format althought the quality of them is being reduced.
Toni_Atienza That makes much more sense. There are definitely places where Microsoft has documented where you can’t use .svg images. I am not sure about image thumbnails, but that could very easily be the problem. I would ask the content authors to replace the images with .jpg or .png format images and see if the problems goes away.
- Thank you very much. It's creepy that Microsoft is having this issues with .svg, but we will use .jpg and .png despite of the poor quality.
