Forum Discussion

Brass Contributor

Aug 09, 2022

Background image on page template not showing in new webpart

We have the following page template. Once we post the page, the image looks like this in the News web part. Image shows up fine when we view the post in a new window. We have tried ...

Brass Contributor

Aug 09, 2022

Bharath Arja Thank you for the note.

Cleared my cache and nothing changed. Image is not showing up in the New web part.

Any other thoughts?

Thanks in advance.

Bharath Arja

Iron Contributor

Aug 10, 2022

Cannot think of anything else. If you are familiar with using browser's developer tools, see if anything getting blocked in network tab.

Toni_Atienza
Copper Contributor
Aug 10, 2022
I have exactly same issue.
We are using "News" since the beginning, and suddently, the new ones are not showing the images.
Is affecting the main homepage site for all the users. If I go to the new, the image is showed correctly, but if I go to all content or if I try to open the image directly in a new tab it's not shown.
Bharath Arja SusanHanley
- Susan_Hanley
  MVP
  Aug 10, 2022
  Toni_Atienza If you are sure this isn’t a permissions issue (doesn’t look like it) or an issue with the browser cache, this looks like something you need to report to Microsoft with a support ticket.
  - Toni_Atienza
    Copper Contributor
    Aug 10, 2022
    Susan_Hanley I have found that the issue is with the .svg files. If files are .jpg or .png there is no issue at all, just with .svg
    I have already openned a support ticket with Microsoft, but at least, I'm moving the missing files to .jpg format althought the quality of them is being reduced.