Forum Discussion
Aw Snap issue in Chrome
We are still seeing this issue in several of our tenants and users are getting this issue all the time. I have had a Premier ticket open, but they have zero ability to reproduce or trace this to anything.
After enabling Chrome Logging (https://www.chromium.org/for-testers/enable-logging) and checking out the dumps and the chrome logs, I get the following;
Clearly, the heap is blowing up...
03 (Inline Function) --------`-------- chrome_child!v8::internal::MemoryChunk::IsFlagSet [c:\b\c\b\win64_pgo\src\v8\src\heap\spaces.h @ 510]
04 (Inline Function) --------`-------- chrome_child!v8::internal::MemoryChunk::IsEvacuationCandidate [c:\b\c\b\win64_pgo\src\v8\src\heap\spaces.h @ 527]
05 00000000`0028e6d0 000007fe`de7debb2 chrome_child!v8::internal::MarkCompactCollector::RecordRelocSlot(class v8::internal::Code * host = 0x00000053`c1184001, class v8::internal::RelocInfo * rinfo = 0x00000000`0028e738, class v8::internal::Object * target = <Value unavailable error>)+0x1e [c:\b\c\b\win64_pgo\src\v8\src\heap\mark-compact.cc @ 2913]
The logs are suggesting there is this other cache issue too....
9720:6992:0523/085254.988:VERBOSE1:pref_proxy_config_tracker_impl.cc(278)] 00000207F6543250: Done pushing proxy to UpdateProxyConfig
[9720:6748:0523/085254.988:ERROR:cache_util_win.cc(20)] Unable to move the cache: 5
[9720:6748:0523/085254.988:ERROR:cache_util.cc(134)] Unable to move cache folder C:\Users\username\AppData\Local\Google\Chrome\User Data\ShaderCache\GPUCache to C:\Users\username\AppData\Local\Google\Chrome\User Data\ShaderCache\old_GPUCache_000
[9720:6748:0523/085254.988:ERROR:disk_cache.cc(132)] Unable to create cache
[9720:6748:0523/085254.988:ERROR:shader_disk_cache.cc(593)] Shader Cache Creation failed: -2
[9720:6992:0523/085255.089:VERBOSE1:statistics_recorder.cc(526)] Collections of all histograms
Histogram: AsyncDNS.ConfigChange recorded 1 samples
Curious if anyone else has the exact same thing going on in logs, had repro steps or even better an actual fix.