Forum Discussion
Audience Targeting for News not working at Hub Site level
We have the same issue. Has anyone been able to find if this is a bug, or just not supported by SharePoint Online?
Hi,
I managed to figure out the issue, you need to ensure the following for it to work correctly.
1. ensure you have audience target enabled on sitepages of the actual site, and that you enable audience targetting on the news webpart, then verify its actually working correctly.
2. Then go to the hub site, and do the same, enable on the sitepages of the hub and enable on the news webpart.
In short you need to have audience target enabled on hub and on site for the news rollup to work not just on the hub. Hope this helps.
- LenkaaMay 26, 2021Copper Contributor
Hi everyone.
One customer has the same problem. The audience is set in the Site Pages and in News webpart on both - the Hub site and the associated site. Targeting works fine on the associated site. No news that has a target audience set in the source site (associated with the hub site) will be displayed on the Hub site News web part.
Does anyone have any ideas what this could be? I'm getting frustrated with that.
Thank you.
Lenka
- Pam DeLungMay 26, 2021Copper Contributor
Lenkaa - Hi there! Something that may seem small, make sure the news article that you added the target audience has been published to a major version.
- LenkaaMay 26, 2021Copper Contributor
Hi Pam DeLung,
thank you for your reply and help. Bu yes, they are all in the major version. This is a general problem when I view news using the Select site or All sites in the hub option. When I turn off audience targeting in the News webpart, I see all the news from other sites. However, when I turn on this feature, only those that do not have any groups filled in the Audience column will remain displayed.
It looks like SharePoint can't tell if I'm a member of an embedded group or not. But the This site option works with targeting without any problems and displays the news where I'm a member of the group.