Forum Discussion

Copper Contributor

Apr 18, 2023

Solved

Attachments for SharePoint List is attaching to wrong item.

Hello, A user notified me that when they upload a file to a SP List item, the attachment is somehow getting attached to the wrong line item. They are using Chrome browser and this issue tends to ...

SharePoint Online

ganeshsanap
Apr 25, 2023
SXT3410 Ask user who is facing this issue to clear browser cache/cookies (for all time) and login again to SharePoint site.

Also, make sure they are selecting correct list item while adding attachments.
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ganeshsanap

MVP

Apr 19, 2023

SXT3410 Strange issue! I tried to replicate this issue on our SharePoint site but I cannot reproduce it.

Attachments are working fine on our SharePoint site. Is this issue for specific list in your SharePoint site or you are facing this issue on another list as well?

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SXT3410

Copper Contributor

Apr 20, 2023

The issue seems to be only with a specific list in a SharePoint site. I tested with a few other sites and the issue doesn't replicate as well. It could be user error, but we are diagnosing it by using a different browser. Will keep you posted on what we find.

ganeshsanap
MVP
Apr 20, 2023
SXT3410 Is this happening with only one user or multiple users of this SharePoint site/list?
Please click Mark as Best Response & Like if my post helped you to solve your issue. This will help others to find the correct solution easily. It also closes the item. If the post was useful in other ways, please consider giving it Like.
For SharePoint/Power Platform blogs, visit: Ganesh Sanap Blogs
- SXT3410
  Copper Contributor
  Apr 24, 2023
  It is only happening to one user in the list. There is only one user that uploads the attachment (PDF) to each list item, others are assigned to review and mark status as approved or reject. I have tested on a few items and can't seem to replicate the issue in the target list or on a new list.
  - ganeshsanap
    MVP
    Apr 25, 2023
    SXT3410 Ask user who is facing this issue to clear browser cache/cookies (for all time) and login again to SharePoint site.
    
    Also, make sure they are selecting correct list item while adding attachments.
    Please click Mark as Best Response & Like if my post helped you to solve your issue. This will help others to find the correct solution easily. It also closes the item. If the post was useful in other ways, please consider giving it Like.
    For SharePoint/Power Platform blogs, visit: Ganesh Sanap Blogs