Forum Discussion
502 Bad gateway errors in Government SharePoint Online cloud
Hi,
While working on OOTB News Web Part (in Modern Site) on Government SharePoint Online tenant, I am having following issues:
- The thumbnails of News item header doesn't show up in list view. But on the news page, the header image shows up.
- In the edit mode of the News Web Part, when I select "Select sites" option under "Select a news source", it keeps on trying to fetch sites (showing the rotating image) but no sites show up.
When I looked under the developer tools in IE, I find out that the following two web services are getting 502 Bad Gateway errors. Please see the attached screenshots for the errors.
https://usgovvirginia4-sphomep.svc.ms/
https://usgovvirginia1-mediap.svc.ms/
But I don't get any issue when I tested the exact same functionality on non-government SharePoint Online tenant. In both tests, there was a blank site page with just one News Web Part on the Modern Site.
I would really appreciate if anyone can help me in this issue.
Thanks
DC
502 error sample
The issue has been resolved. The proxy server was blocking these services. By unblocking these services at proxy server, the issue gets resolved.
1 Reply
- dchadhaCopper Contributor
The issue has been resolved. The proxy server was blocking these services. By unblocking these services at proxy server, the issue gets resolved.