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Earlline Alcide's avatar
Earlline Alcide
Copper Contributor
Apr 29, 2019

Comments Field Returning "Value" when Item Rejected

I have a simple approval flow connected to a SharePoint list that is triggered when a new item is created. The issue is that when a user clicks "Reject" and leaves a comment, when submitted, the Comment shows as "value" in the email and when forwarded to the requester the field shows as blank. I've attached screenshots. 

Any assistance is greatly appreciated, thank you.

  • Rob Ellis's avatar
    Rob Ellis
    Bronze Contributor
    In the Flow run history, what does it show the comment value as?
    • Earlline Alcide's avatar
      Earlline Alcide
      Copper Contributor

      Rob Ellis the Comment field is actually missing from the flow run history which is quite strange. Please see run history data below and :

       

      Responses:

      [
      {
      "responder": {
      "id": "4c36cfc6-7e17-4469-8598-59e58b26b5f8",
      "displayName": "Admin",
      "email": "Admin@company.com",
      "tenantId": "93f81fad-77c5-4778-a92f-ffb117082004",
      "userPrincipalName": "Admin@company.com"
      },
      "requestDate": "2019-04-25T12:30:36Z",
      "responseDate": "2019-04-25T12:30:51Z",
      "approverResponse": "test"
      }
      ]

       

       

      • Rob Ellis's avatar
        Rob Ellis
        Bronze Contributor

        so I just tested, and I see the following body:

        {
        "outcome": "Approve",
        "responses": [
        {
        "responder": {
        "id": "a2028330-e403-45fb-b7e3-ad12fb648f3f",
        "displayName": "Rob Ellis",
        "email": "rob@domain.com",
        "tenantId": "31081e59-b347-4424-a235-8a5584046bb1",
        "userPrincipalName": "rob@domain.com"
        },
        "requestDate": "2019-04-30T12:41:22Z",
        "responseDate": "2019-04-30T12:42:37Z",
        "approverResponse": "Approve",
        "comments": "comment is here"
        }
        ],
        "responseSummary": "Approver: Rob Ellis, rob@domain.com\r\nResponse: Approve\r\nRequest Date: Tuesday, April 30, 2019 12:41:22 PM\r\nResponse Date: Tuesday, April 30, 2019 12:42:37 PM",
        "completionDate": "2019-04-30T12:42:38Z",
        "name": "caa9a04e-f1b1-4b25-aa51-d8846c7e397e",
        "title": "test approval title",
        "requestDate": "2019-04-30T12:41:21Z"
        }

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