Forum Discussion
"Read Only" Error for Existing Premium Board showing as converting to Prem
Here are some troubleshooting steps to help diagnose and resolve the problem:
1. Force a Refresh of Permissions- Check if all team members still have access by opening the Planner board directly in tasks.office.com and attempting to edit it.
- Try reassigning edit permissions temporarily to a user to see if it unlocks the issue.
2. Remove and Re-add the Planner Tab in Teams- As you've already tested, this seems to temporarily fix the issue. Teams may be struggling to sync the Premium version correctly.
3. Check for Duplicate Boards- If multiple versions of the board appear in Planner search results, there may have been an accidental duplication. Verify if the correct board is linked to the Teams channel.
Temporary Workaround: To avoid disruption, you can create a new plan and copy tasks over (via Export to Excel and then Import into a new board).
Here are some troubleshooting steps to help diagnose and resolve the problem:
1. Force a Refresh of Permissions
- Check if all team members still have access by opening the Planner board directly in tasks.office.com and attempting to edit it.
- Try reassigning edit permissions temporarily to a user to see if it unlocks the issue.
2. Remove and Re-add the Planner Tab in Teams
- As you've already tested, this seems to temporarily fix the issue. Teams may be struggling to sync the Premium version correctly.
3. Check for Duplicate Boards
- If multiple versions of the board appear in Planner search results, there may have been an accidental duplication. Verify if the correct board is linked to the Teams channel.
Temporary Workaround: To avoid disruption, you can create a new plan and copy tasks over (via Export to Excel and then Import into a new board).
Thanks, Charles!
Option 2 seems to have worked for now but now sure if we will have it happen again. Watching to see if it happens to replicate the scenario again. Was not sure if this was an isolated instance or if others have had a similar situation.
I have had the exact same experience when transitioning a basic board to a premium board. It took several days to convert. I wanted to use the board in my project meeting and couldn't because it was read only. I created a copy trying to see if that would fix it. Somehow the issue has resolved itself as I can edit the plan now as a premium plan...
Welcome dancas, just select it as solution please.
