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Jean Haskell's avatar
Jean Haskell
Copper Contributor
Sep 02, 2016

Planner notifications and time information in checklists

Has anyone else experienced issues with Planner task assignment not sending an email to the assigned person? We are getting the new group membership welcome email and I have tested both alerts and task notifications successfully to the same user in the SharePoint environment for our tenancy, but we do not receive Planner notifications. Is there a setting we need to adjust? Seems like most folks are complaining about too many emails...

  • A work mate was just telling the same this morning...and AFAIK, there is not a setting in Planner to start / stop receiving e-mails when a task is assigned...so I guess is intentional this new behaviour an probably caused by a bug introduced when adding new functionality to Planner
  • Just seeing this problem in one of my tenants, we are not receiving notifications when a task is assigned to a Planner user no matter if the underlaying Group is configure to have all the member suscribed or not...we are not event receiving notifications in the Group itself...only when a comment is added in the task...is that expected?
    • SanthoshB1's avatar
      SanthoshB1
      Bronze Contributor

      I am seeing the same issue in one of our tenants. May be some backend changes as I can able to see new UI for tasks. Assigned By and Created By are not available in this new UI. 

       

      • I have just opened a support ticket to see what's happening...even if this changes are the root of the problem, something is not working as expected in regards of beig notified when a task is assigned to a plan member
  • At this time there is no way to send a notification to only the task assignee. As others have pointed out, there is now the option of posting task activity to the Group conversation timeline, then anyone who is subscribed to the Group/Plan will receive an email notifying them of the activity, however there is not currently a way for only the person the task is assigned to to be notified via email.

    • Jason Benway's avatar
      Jason Benway
      Iron Contributor
      Well that makes it about useless. Once a task is assigned to a user, the whole team shouldn't have to get an email on updates :(
      • Peter Liang's avatar
        Peter Liang
        Copper Contributor

        Is there a way to manage (turn on, turn off, etc.) notifications for Planner activity?  I'm getting way too many emails about simple changes made...

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