Forum Discussion

Jean Haskell's avatar
Jean Haskell
Copper Contributor
Sep 02, 2016

Planner notifications and time information in checklists

Has anyone else experienced issues with Planner task assignment not sending an email to the assigned person? We are getting the new group membership welcome email and I have tested both alerts and ta...
Jason Benway's avatar
Jason Benway
Iron Contributor
Nov 28, 2016
Well that makes it about useless. Once a task is assigned to a user, the whole team shouldn't have to get an email on updates :(
Peter Liang's avatar
Peter Liang
Copper Contributor
Jan 19, 2017

Is there a way to manage (turn on, turn off, etc.) notifications for Planner activity?  I'm getting way too many emails about simple changes made...

  • jcgonzalezmartin's avatar
    jcgonzalezmartin
    MVP
    Jan 20, 2017
    AFAIK, you have to configure it Plan by Plan. There is not a global setting to stop notifications at the user level for all the Plans you are subscribed to
    • Brent Ellis's avatar
      Brent Ellis
      Silver Contributor
      Jan 20, 2017

      For my own edification, this is exactly how it currently works:

       

      If the notifications checkbox is NOT checked under "Edit Plan"

      • No message is ever sent, period

       

      If the notifications checkbox is checked under "Edit Plan"

      • If the user is SUBSCRIBED to the Group
        • If a new task is created, comment added, or task is closed
          • EVERYONE gets a message in the Group inbox
          • Subscribed user get a message in their personal inbox
      • If the user is NOT SUBSCRIBED to the Group
        • If a new task is created, comment added, or task is closed
          • EVERYONE gets a message in the Group inbox
          • User does NOT get a message in their personal inbox
      • Stephan Swinford's avatar
        Stephan Swinford
        Iron Contributor
        Jan 20, 2017

        So if I have a Group/Plan with 10 members, and each person is assigned 10 tasks, either they'll never know about their tasks (unless they intentionally go to Planner), or everyone in the Group will get at minimum 200 messages (1 when any task is created and 1 when any task is completed). It's absolutely absurd.

         

        The lack of progress on this seemingly simple, yet crucial function is completely disappointing. Actually, the lack of any significant updates in Planner since GA in June is disappointing, especially since just about every other area of Office 365 appears to be making updates at least quarterly.

         

        "Email Notifications and Alert Options" on Planner Uservoice hasn't been updated since April of last year. Any bets on if we'll see this fixed before April of this year?

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