Forum Discussion
Notifications settings missing
Hello,
M365 Business Standard, global admin
I've created a couple of plans in Planner for a couple of users, however we don't receive any notification when a new task is created or completed.
Let's say I create a task - I assign this task to another user - the users completes the task - I don't get any notification. How come? It's like basic functionality, so I assume there must be something wrong with the set up.
In the web I found a couple of screenshots of the setttings but they are not available in my view:
My view:
What am I missing ? Is it possible to check/change the setting via powershell ?
1 Reply
Planner notifications can be a little split between Planner, the Microsoft 365 group behind the plan, and the user’s mailbox settings.
I’d test with one simple assigned task with a due date and confirm whether the assigned user gets an assignment email. Then check whether users are subscribed to the Microsoft 365 group in Outlook, and check junk/quarantine just in case mail is being generated but filtered.
If you need reliable notifications for “task created” and “task completed,” Power Automate is often the cleaner admin-friendly route. You can build a small flow that watches the plan and sends the exact email/Teams notification you want.
