Forum Discussion
pietrodc0
Jan 28, 2026Copper Contributor
The actual reason for 715-123160
Hello there, I understand that "Microsoft runs on trust" but even after opening a ticket I've not been told what's the trust issue. The only answer I have is: Microsoft runs on trust. We engage i...
Nydrix
Mar 23, 2026Copper Contributor
I have the exact same issue.
been a MAPS partner for over 13 years.
now i'm eligible, but keep getting this message at checkout of my payment.
i can't even create a new support ticket and microsoft keeps closing the existing issues without doing anything
JillArmourMicrosoft
Community Manager
Mar 30, 2026Sorry for your troubles here. Have you tried submitting a support ticket this way:
How to log a Microsoft support ticket without a partner account | Microsoft Community Hub