Forum Discussion
Riddle- I created my first Azure Virtual Desktop with O465 apps installed - I get an error message
I created my first Azure Virtual Desktop with O465 apps installed - I get an error message:
Account Issue:
The products we found in your account cannot be used to activate Office in shared computer scenarios.
Error Code 0x80004005
Correlation ID: {BB40F62F-B63B-4D3D-BFF5-3ABC181BF2DC}
Any suggestions?? the account is licenses with Office 365 Business Standard
Marty
- JillArmourMicrosoftCommunity Manager
MJoplins5 hello! Thanks for posting in the community, I'm going to move this post to our Partner-Led tech topics board in hopes someone there can help answer your question.
If you find no answers in the Partner Community I would suggest submitting a support ticket:
Maybe MartijnElfers would have some insight? 🙂
- MartijnElfersSteel Contributor
M365 Business Standard does not support shared computer activation (SCA). Only Business Premium or the Enterprise suite supports SCA: https://learn.microsoft.com/en-us/deployoffice/overview-shared-computer-activation#how-to-enable-shared-computer-activation-for-microsoft-365-apps
So you'll need to upgrade the licenses to atleast M365 Business Premium.
- JillArmourCommunity Manager
MartijnElfers BOOM, you rock! Thanks so much, I appreciate you help!