Forum Discussion
Registration Microsoft Partner Problem
Hello Community,
I would like to register as a Microsoft partner with my Microsoft business ID. (Microsoft AI Cloud Partner Program) Unfortunately, I get the following error message:
{"code":2100,"description":"A legal entity matching the request payload already exists when creating the legal entity.","data":[],"source":"PartnerAccountEnrollmentApi"}
Does anyone have an idea?
Thanks and regards
Torsten
8 Replies
@
JillArmourMicrosoft​ , the Support Ticket Link is useless for my Problems. Only shows further Links which didnt solve my Problem. I think there is something broken in the Registration Process. I pleased for Hardware Access before my Account was verified. Maybe thats the Problem. Phone, Chat (with an human) or Mail Support would be great.
- JillArmourMicrosoft
Community Manager
You NEED a support ticket first. There is no other way:
How to log a Microsoft support ticket without a partner account | Microsoft Community Hub
Once you have logged a ticket you can send me a PM.
Same Problem, registered in Partner Center to access Hardware / Sign Driver. All Documents uploaded. State is verified but no Access to Hardware an no working Link to Support. AI Help useless. Thousends of Customers will have Problems with my USB Driver and i have no Chance to solve the Problem.
I am having the exact same problem. JillArmourMicrosoft
- Did you solve the problem? I have the same error message, new tenant, added domain and when I try to register I get an error.
- JillArmourMicrosoft
TorstenBre78 my suggestion is to submit a support ticket, there may already be a company with your name registered? I really have not heard of this before.
Hi Jill,
thanks for your answer. The Problem is, for create a support ticket I have to choose a workplace. But I didn`t have one and I can't create one. Because I`m not in a program.
Thanks and regards
Torsten
TorstenBre78Hi, did you manage to solve your problem? I'm having the same error and I can't open a support ticket.
