Forum Discussion

TorstenBre78's avatar
TorstenBre78
Copper Contributor
Jun 20, 2024

Registration Microsoft Partner Problem

Hello Community,

I would like to register as a Microsoft partner with my Microsoft business ID. (Microsoft AI Cloud Partner Program) Unfortunately, I get the following error message:

 

{"code":2100,"description":"A legal entity matching the request payload already exists when creating the legal entity.","data":[],"source":"PartnerAccountEnrollmentApi"}

 

Does anyone have an idea?

Thanks and regards
Torsten

 

Partner Center Security

8 Replies

  • Guido_Jaeger's avatar
    Guido_Jaeger
    Copper Contributor
    Jun 28, 2026

    @

    JillArmourMicrosoft​ , the Support Ticket Link is useless for my Problems. Only shows further Links which didnt solve my Problem. I think there is something broken in the Registration Process. I pleased for Hardware Access before my Account was verified. Maybe thats the Problem. Phone, Chat (with an human) or Mail Support would be great. 

  • Guido_Jaeger's avatar
    Guido_Jaeger
    Copper Contributor
    Jun 28, 2026

    Same Problem, registered in Partner Center to access Hardware / Sign Driver. All Documents uploaded. State is verified but no Access to Hardware an no working Link to Support. AI Help useless. Thousends of Customers will have Problems with my USB Driver and i have no Chance to solve the Problem.

  • Lukasz_ITP's avatar
    Lukasz_ITP
    Copper Contributor
    Jul 04, 2024
    Did you solve the problem? I have the same error message, new tenant, added domain and when I try to register I get an error.
    • TorstenBre78's avatar
      TorstenBre78
      Copper Contributor
      Jun 21, 2024

      JillArmourMicrosoft 

       

      Hi Jill,

       

      thanks for your answer. The Problem is, for create a support ticket I have to choose a workplace. But I didn`t have one and I can't create one. Because I`m not in a program.

       

      Thanks and regards

      Torsten