Forum Discussion
Ari2024
Jan 17, 2024Copper Contributor
Unable to create support request in Partner Center
Hello, I am unable to create support request in partner center. I am getting the following error message while trying to create a support request. "There was an issue creating your service reques...
JillArmourMicrosoft
Community Manager
Jan 26, 2024Hum, that is weird. I don't know why that would be happening. At what point do you get the error message? Can you take a screen shot and share it? I don't know anything about that portal, but I will try to forward the images along to someone that might be able to help us. Sorry you are having issues with it!
WilliamFulmer
May 30, 2024Copper Contributor
Experiencing a similar issue here with my Partner (admin) account.
"There was an issue creating your service request. Please wait 10 minutes and try again."
"There was an issue creating your service request. Please wait 10 minutes and try again."
- newstartrevenueJun 21, 2024Copper Contributor
WilliamFulmer I have the same issue. I cannot submit the support ticket, because my Workspace dropdown is empty. My workspace dropdown appears empty, because I am not yet a partner. My partner signup fails inexplicably with an error code and asks me to file a support ticket for further assistance.
……and around we go.
- FukdissheetOct 10, 2024Copper Contributor
I am having the same issue as you described. I cannot open a support ticket and the AI is of no help. I cannot track down a phone number or email for the North American region and I keep going in a loop.
Were you able to get this resolved?