Forum Discussion

AndyH-SHI's avatar
AndyH-SHI
Copper Contributor
Sep 01, 2026

new partner tenant - price sheet API calls don't work

I work for a CSP direct partner with multiple tenants. We're currently setting up a Netherlands tenant, and I can't manage to make calls to retrieve price sheets. I think the underlying issue is that...
Secure App Model
Jamony's avatar
Jamony
MCT
Sep 02, 2026

Do not recreate the missing Microsoft Partner service principal manually. Partner Center API access depends on an Entra application associated through Partner Center App Management and a token issued for the correct CSP tenant. Sign in to the Netherlands Partner Center tenant as Global Administrator, open Account settings and App management, and associate the integration application. Complete administrator consent and verify that it appears in Entra enterprise applications. Inspect the token: its tenant ID must be the Netherlands tenant, its audience the Partner Center API, and the identity needs the Partner Center role. Confirm the new tenant’s direct-partner enrollment is active, not merely linked to the organization. If App Management cannot instantiate the first-party application, stop retrying Graph permission changes. Open Partner Center support with the tenant ID, Partner ID, application ID, endpoint, UTC time, HTTP status, and correlation ID; Microsoft must correct tenant-side provisioning when self-service consent cannot complete.