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CindyM1595's avatar
CindyM1595
Copper Contributor
Aug 26, 2024
Solved

Granular Admin Relationships expired

We are a MSP and have found that there are now 5 customers that the Granular Relationship has expired.  Once expired, I'm trying to create a new relationship.  I'm unable to choose Admin Agents and Helpdesk Agents in the Microsoft Entra roles.  Wondering how to add those roles.  Thank you.

  • You need to assign roles to the security groups (i.e. Admin Agents/Helpdesk Agents), rather than those groups being Entra roles --> https://learn.microsoft.com/en-us/partner-center/customers/gdap-assign-microsoft-entra-roles

    These are some of the roles available that you can assign to those Admin Agents/Helpdesk Agents security groups --> https://learn.microsoft.com/en-us/partner-center/customers/gdap-least-privileged-roles-by-task


    Cheers,
    Andrew.

3 Replies

  • ahart3's avatar
    ahart3
    Brass Contributor
    You need to assign roles to the security groups (i.e. Admin Agents/Helpdesk Agents), rather than those groups being Entra roles --> https://learn.microsoft.com/en-us/partner-center/customers/gdap-assign-microsoft-entra-roles

    These are some of the roles available that you can assign to those Admin Agents/Helpdesk Agents security groups --> https://learn.microsoft.com/en-us/partner-center/customers/gdap-least-privileged-roles-by-task


    Cheers,
    Andrew.
  • CindyM1595 Hello! I have moved your post to our Partner-led tech topics and questions discussion board in hopes someone can help you here. 

     

    Also tagging some of our superusers in case they have suggestions. 🙂

     

    blakecheek ahart3 thank you in advance.

     

    Thank you all for being part of the community! 

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