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RonStolwijk's avatar
RonStolwijk
Occasional Reader
Aug 27, 2026

Employment Verification appeal (Resolve) panel does not render upload option

Partner ID: 7001033
Company: Conligo Services B.V.
Account: Microsoft AI Cloud Partner Program, Developer track

Issue:
Legal Business Profile Verification is stuck at Employment Verification (status: Rejected / Pending Partner Action). Following the official appeal process (Legal Info → Verification Summary → Resolve), the panel that opens does not match Microsoft's own documented behavior.

Expected behavior (per Microsoft's official documentation, "Submit a verification appeal in Partner Center," step 6): the Resolve panel should show a "Select document type" dropdown, a drag-and-drop file upload field, and an optional comments field.

Actual behavior: the panel only displays a static message — "Your document was submitted successfully. Review can take up to 5 business days." — with no document type selector, no upload field, and no functional control of any kind.

Troubleshooting already performed:

  • Reproduced in multiple browsers (including a fresh anonymous/private session, tested independently, ~30 minutes apart)
  • Reproduced after waiting to rule out temporary state/cache issues
  • Confirmed the Verification Started, Email Verification, and Identity Verification steps all show as passed (green checkmark); only Employment Verification is affected
  • Confirmed via KvK (Dutch Chamber of Commerce) extracts that I am the authorized representative (director of Ubertas Holding B.V., which is the sole director of Conligo Services B.V.)

Documents ready to submit once the upload field is functional:

  • KvK extract, Conligo Services B.V. (KvK 77027965)
  • KvK extract, Ubertas Holding B.V. (KvK 76957292)
  • Domain ownership documentation for conligo.nl (WHOIS/registrar confirmation)

Request: please either fix the rendering issue on my account, or provide an alternative channel to submit the above documents for the Employment Verification appeal.