Forum Discussion
jamesyenke
Mar 12, 2024Copper Contributor
Can't register for Microsoft Hardware Developer Program
When trying to sign in to register for the windows Hardware developer program, It throws an error saying that my account isn't a Microsoft account but it very much is. In fact, it's an Entra ID Globa...
- May 01, 2024Just to inform everyone here waiting for a solution to this problem: now the registration to Hardware Developer Program seems to be working again. I've been able to register and to submit our Secure Boot SHIM to be signed.
laurens2305
Apr 03, 2024Copper Contributor
We found our way to the form, but we can't seem to get beyond the second page.
After contacting support multiple times, they keep repeating that they know their signup page is broken and they are simply ignoring our requests to signup without going through the signup page.
For those still looking for how to get to the signup page:
- Make sure you are logged into learn.microsoft.com and partner.microsoft.com
- Open the Partner Center (not sure why this step is required)
- Navigate to this page: https://partner.microsoft.com/en-us/dashboard/Registration/Tenant/Hardware?step=GetStarted?step=GetStarted
- Click "next"
- You will see the page "Registration - Account Details". Do not bother to fill it in, because once click "next" in a self-congratulatory mood because you finally made it so far, you will soon realise that you are stuck on this page for eternity because the harder you click the button the harder it will refuse to do as its label suggests it would. After many trials with multiple browsers, different ways of formatting your phone number and disabling you adblocker, you will finally conclude that it's not you, its the form that is actually broken and you will miss your release deadline, no matter how many support tickets you open.
VladO1025
Apr 04, 2024Copper Contributor
laurens2305 same issue, heres the response we got from Microsoft
Hello Vlad,
I did understand you do need additional information as to why you are unable to register for the hardware developer program. As it turns out, we must adhere to the instructions provided and for now, the below verbatim is all that we can send out. There is no more additional information to provide.
We are aware that the hardware registration page is currently unavailable. We apologize for any inconvenience this may have caused. Our team is actively working to remediate the issue and restore the page as soon as possible. However, at this time we do not have an estimated time of resolution.
Regards,
[Redacted]
Your Partners at Microsoft
- CJohnson_MedApr 04, 2024Copper ContributorThanks for providing that response from Microsoft.
It would be very helpful if they would at least put something on the signup page letting people know that it's down and they they're working on it rather than just letting it sit there and throw errors. I really hope they are able to restore it quickly as the inability to sign drivers is causing major problems for us (and I'm assuming many others)!