Forum Discussion
Elwha101
Dec 07, 2023Copper Contributor
We were unable to verify your Partner Center profile
Looking for some help. We have supplied many documents providing our ownership of domains and business. However the (assuming AI) function is failing in verifying our business and renewing our pa...
jhalpert
Apr 30, 2024Copper Contributor
Elwha101 yes same for us; it is almost prank-level bad, we've submitted everything so many times, meeting all of the requirements, and keeps getting kicked back re: "discrepancies" without any clarification/explanation of what discrepancies they're talking about.
- daanpeetersMay 06, 2024Copper ContributorWe have exactly the same issue and are freaking out a bit, because Microsoft states: "Failure to complete the verification process within 30 days may result in termination of your relationship with Microsoft." - We have tried to reach out through multiple tickets and are not getting any explanation whatsover. We really need to get onto a call with someone at Microsoft about this.
Can someone at MS reading this please reach out? We are afraid that our normal accounts are going to get terminated over nothing, which would be a disaster for our company.- senkwe85Sep 04, 2024Copper Contributor
daanpeeters Did you ever resolve this? Currently stuck in the same endless loop of frustration.