Forum Discussion
JohnHyams
Nov 21, 2023Copper Contributor
Vetting status problem + unable to update app on Microsoft Store
Out of the blue, suddenly, after everything was just fine before, my Partner Center account's vetting status turned to "Rejected". This prevents uploading Microsoft Store app updates to the store, a...
JillArmour
Nov 21, 2023Community Manager
JohnHyams Sorry to hear of your troubles here, I have moved your post to our Partner Verification discussion board. You are doing all the correct things, here is a post on how to appeal a rejected verification.
Support will respond, it just takes them a while as there are many partners in your same situation. Hopefully the above helps!
- JohnHyamsNov 21, 2023Copper Contributor
Thank you JillArmour. The problem is that the Fix Now button is just not there. See the attached screen capture.
- JillArmourNov 21, 2023Community Manager
justinroyal would you know anything about this as it's around the app store? Tagging you just in case you have seen this before and can help direct this partner. Thank you!
- JohnHyamsNov 24, 2023Copper Contributor@JillArmour, as you can see in my Nov 21 reply, the button for fixing it is not there. What should I do? Two support tickets that I opened are still on open status...