Forum Discussion
JillArmour
Community Manager
May 02, 2023Verify your account information when you enroll in the Microsoft Cloud Partner Program
When you enroll in Partner Center or change legal details in your profile, Microsoft verifies the information that you provide, such as your company name, company address, and primary contact details...
orio1985
Apr 01, 2024Copper Contributor
I am right here with you, no matter what i try i cannot get my business validated.
StuHardman
Apr 24, 2024Copper Contributor
Unfortunately I too am stuck in this loop where I can't get verified, I've worked in the partner channel for more than 20 years and have decided to set up my own company in the UK. My issue appears to be around the employment verification, i've uploaded 3 separate pieces of paperwork, all of which have been rejected with no clear reason specified. After the first two I thought that it was possibly because the email address didn't match - I purchased the domain using a private email address as you can't buy a domain with an email address on the domain you don't yet own! So I updated my email address and purchased another year on the domain, that invoice was then rejected with no explanation. Then I've been stopped from making further submissions and was told that my partner account would be closed in 30 days! I tried opening a support ticket and it's taken them 6 days to come back to me to tell me that they're closing the ticket as my details didn't meet verification but again they provided no details.
I'm a limited company, I have a VAT registration, i've purchased the domain and it's in my company name, address and email. Everything appears to match and yet i'm constantly being rejected. I've left my job of 13 years to do this and now feel like i've made the worst mistake of my life.
I'm a limited company, I have a VAT registration, i've purchased the domain and it's in my company name, address and email. Everything appears to match and yet i'm constantly being rejected. I've left my job of 13 years to do this and now feel like i've made the worst mistake of my life.
- StuHardmanMay 01, 2024Copper ContributorGreat news, I got verified by Microsoft today. I'm still not entirely sure what made it all OK but the key things I did were:
Ensured that all contact/address details matched exactly between the domain registration and the details I used with Microsoft - this included updating email addresses to match and also removing the town/suburb from the address so they were exactly the same.
I then purchased another year's renewal to get an invoice with all the correct details.
I opened a support ticket (which was closed with no reason) so the opened a new support ticket with the new invoice attached.
It seems a VERY painful process but one you can get through with some perseverance.
Good luck.