Forum Discussion
Community ManagerVerify your account information when you enroll in the Microsoft Cloud Partner Program
rajehm 100% have the same issue, at one point I had to print a paper form as none of the fields could be edited, scan it back in and then send it to the verification team. It's unclear what the team are asking for, they seem to send the same generic response irrespective of the questions you ask or information you send. The message is typically:
Please ensure that they are issued within the previous 12 months:
Domain registration / Domain invoice at registration or renewal that lists Entity/Username and domain as it is stated on your account.
It's such a shame as my experience with Microsoft as a customer have been excellent. As a partner its barely a service.
David_Brindley Im having the exact same issue!!
I update the company address from one place to a professional office address and it is forever being rejected and they keep asking me that generic question about DNS Name
I can still use my old address if that will help with the verifications asI purchased the domain on that old address. Im guessing it might help fix it !?
pointers welcomed!
thanks
- JillArmourMicrosoft
rb_SCLTD I would try that and see what happens. Maybe the address needs to match the domain paperwork to pass verification.
