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Unable to pass employment verification, and now the process has been ended!
Hello, I've been trying to get past the "employment verification" step for almost a month now. In the "fix now" menu, I was asked to provide the domain registration receipt, which I've submitted mul...
- Closing the loop on this issue. I've decided to submit another support ticket, and I have to say that the experience was much better this time. I received an email the same day requesting specific additional documentation, which I quickly provided. While I’m still waiting on approval for a Partner account (the ball is in my court), I was approved for a Developer account pretty quickly after submitting the extra documents. The key for me was providing a receipt for the domain that included my company’s name. Hope this helps anyone going through a similar process!
Hi Jill,
Thank you for your response. I appreciate your suggestions, but they don't entirely make sense to me. For example, I'm not sure why I would need to delete and re-create my account when I've already provided everything requested so far.
A couple of days after my original post, I finally received an email in response to the ticket I submitted, asking for additional paperwork. I provided the requested documents right away, and I've been waiting for a resolution since then. Just yesterday, I received another email saying, "we're looking into your issue and will get back to you once we have an update."
Please don't close this thread yet—I will update the status of the approval process as soon as I hear back from the support team.
Thank you for your response. I appreciate your suggestions, but they don't entirely make sense to me. For example, I'm not sure why I would need to delete and re-create my account when I've already provided everything requested so far.
A couple of days after my original post, I finally received an email in response to the ticket I submitted, asking for additional paperwork. I provided the requested documents right away, and I've been waiting for a resolution since then. Just yesterday, I received another email saying, "we're looking into your issue and will get back to you once we have an update."
Please don't close this thread yet—I will update the status of the approval process as soon as I hear back from the support team.
JillArmourMicrosoft
Community Manager
Community ManagerEtienneD2240 ok, that sounds good! I hope they come back to you with good news.
- I’m honestly beyond frustrated right now. I waited over two weeks for a response to my initial message, only to receive this infuriating email from someone at Microsoft support named "SHUBHAM S". Here’s what they had to say:
Dear Partner,
Thank you for your interest in Microsoft AI Partner. After reviewing your account, we found that you do not meet Microsoft standards for eligibility. I am unable to provide any additional detail and will be archiving this ticket.
Thank you and best regards,
Vetting Operations Support
This is completely outrageous. My information is 100% legitimate—I own a legal business in Florida, and I submitted all the required documentation. After spending two months going through their process, this is the dismissive and unhelpful response I get? I’m seriously disappointed with how Microsoft treats their "partners." At this point, I’m ready to throw in the towel. This whole experience leaves such a bitter taste against Microsoft and their products.