Forum Discussion
dineenjohn
Sep 12, 2023Copper Contributor
Stuck on Employment Verification with no indication of issue or how to fix
Greetings, We want to add our app to the Microsoft Store, the submission is ready however we cannot submit until the account has been verified. In the Legal info section we have entered the c...
MissilentTech
Sep 21, 2023Copper Contributor
Hi - this is also happening to me - I have logged 3 support tickets over the last month and have had no resolution. Any ideas where we can escalate this? Thanks Fiona
- VeryGoodSep 24, 2023Brass Contributor
MissilentTech I've had a look as I'm facing the same issue, it appears that there is a typerror occuring here something in the actual system on the Microsoft side, thus the page won't appear and the front line techs aren't familar with this.
- kylar182Nov 02, 2023Brass ContributorHas anyone found a fix? I suppose I could just give up on Microsoft. The majority of my customers are Apple / Android anyway.
- JillArmourNov 02, 2023
Community Manager
kylar182 I am trying to escalate this to the support team. I'll see what they come back with.
- EvergreenDigitalAssetsNov 02, 2023Copper Contributor
VeryGood same issue, seems to be stuck at employment verification. Was expecting an email or something to click to verify. Action notification item just spins and errors out.