Forum Discussion
Partner account verification problems - support not responding.
I have contacted support about this and still no response, I uploaded domain name invoice + WHOIS contact infos updated to much my company name and my personal name. saying that The domain provide...
Thanks for the support. However, the signup process was already using my Microsoft 365 account so it's linked to AAD.
The problem is that the verification team does not provide clear guidance on what isn't meeting the criteria and why. Therefore, we're going around in circles where they ask for something, I provide it and then they say the domain doesn't meet the criteria but then ask me to provide an invoice for the domain showing the entity name. Either the domain doesn't meet the criteria or it does.
Either way, I'm done and will simply be moving my customers over to a competitor, where feasible.
agree, they don't point what exactly the proble, Provide invoice > not approved > ??? > Provide another proof > Not approved > Provide domain name invoice >.....