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Eximius's avatar
Eximius
Copper Contributor
Jan 25, 2024

MPN Verification

Im trying to renew my MPN Membership since the beginning of the month, I submited domain bill, document from the portuguese domain regulator saying im the owner of the domain since 2014 and its up un...
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JillArmourMicrosoft's avatar
JillArmourMicrosoft
Icon for Community Manager rankCommunity Manager
Jan 30, 2024

Eximius I'm sorry to hear of your troubles here. You should submit a support ticket immediately as it takes them some time to get back to you. 

 

Can you share with me exactly what they said when they declined your verification? Maybe I can help you figure out what change in documentation is needed. 

Eximius's avatar
Eximius
Copper Contributor
Jan 30, 2024

Thanks Jill,
Just got it verified today!!!

No clue about why it was not getting verified, I sent all the regular data including domain ownership for almost 10 years, the only thing that changed since I joined as MPN under my own name was the address since we moved in last november.

I ended posting and sending a message on Twitter (X) and someone helped it seems, today I got again a new message telling their team was checking my complain and it was solved.

Just crazy tomorrow was the last day of my subscription! Hope they fix the way things are being done, all other years was simple! Im within the MPN for 10 years!!!

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