Forum Discussion
JillArmourMicrosoft
Community Manager
Community ManagerICYMI: How to become a Partner at Microsoft. The first "how-to" Guide
This is an older post, but most of the information still holds true. Pinning here as a resource.
How to become a Partner at Microsoft. The first "how-to" Guide - Microsoft Community Hub
The Partner Center cannot verify the identity, indicating a name error.
No matter how the order is adjusted, whether the first name is the surname or the given name, it doesn't work. I created a request(TrackingID#2405220030003428) but received no response. This issue has been unresolved for three months, despite submitting various relevant company information, and the identity still hasn't been verified.
As a result, the driver cannot be submitted, and the driver certificate is completely unusable.
- JillArmourMicrosoft
yuchangping support says: partner's application has been approved at the identity step and is continuing through the vetting process.
Can you confirm?
- What happens after I get approval? I still need to verify my identity, and then the endless loop continues to fail. The names are obviously the same, so I confirmed again and captured the packet to see the problem. It shows that firstname and lastname are both my fullname. So shouldn't this error be fixed? No matter how I adjust it, I can't pass the verification.
Moreover, after such a long time, I submitted our company’s business license, but my personal identity kept getting interrupted. Can’t we conduct manual review? I can provide whatever information Microsoft needs, but Microsoft support keeps me facing a problematic program without any processing. I've been trying every day to figure out a way to fix the problem, but disappointingly, Microsoft support only gets back to me every few days and the problem hasn't been solved yet.
